Delta Utilities cares program

Delta Utilities Cares Program Update

Delta Utilities is no longer taking applications at this time and will communicate to all customers as additional funding becomes available.

Access to essential utility services should not come at the expense of basic needs.
Through the Delta Utilities Cares Program, qualifying customers can apply for short-term financial relief to pay their natural gas bills.

The program helps eligible households maintain safe, reliable utility service during temporary hardships.

Customers who may qualify are encouraged to apply for assistance.

Applicant Readiness Checklist

Maximum assistance amount: Up to $250 in one-time assistance, subject to funding availability

Before starting the online application, please confirm you meet all eligibility requirements and have the required documents ready to upload.

Please review carefully. If you answer NO to any item below, you are not eligible.

☐ I am a current Delta Utilities customer
☐ The utility bill is in my name
☐ My household income meets the ALICE income threshold for my household size. See if you qualify here
☐ I can show a financial need for assistance
☐ I can complete the application online and receive email communications (Computer access available during business hours at United Way Prosperity Centers)
☐ I understand the one-time maximum assistance is $250 and not guaranteed by completing the application

You must have all the required documents available before starting.

  • Applications missing documents will not be processed
  • Government-issued photo ID (driver’s license, state ID, or other valid photo identification)
  • Most recent Delta Utilities bill;  Must show your name, account number, and current balance
  • Proof of household income (for all income sources)
    • Acceptable documents include:
      • Last 30 days of pay stubs
      • SSI/SSDI, Social Security, or benefit award letter
      • Unemployment benefit statement
      • Child support or TANF documentation
      • Bank statements for self-employed applicants
  • Proof of financial need
    • Examples:
      • Disconnect notice
      • Medical bills
      • Job loss or reduced hours documentation
      • Other emergency expense documentation
  • Assistance is up to $250 per household
  • Assistance is one-time and based on available funding
  • Submitting an application does not guarantee approval
  • Incomplete applications will be denied or delayed
  • Providing false information may result in disqualification
  • Must have a valid email address
  • Must be able to upload documents using a phone, tablet, or computer (Computer access available during business hours at United Way Prosperity Centers)
  • Must agree to receive application updates via email

Delta Utilities Cares
Program Application

Helena Moreno

Campaign Email:  letsgo@helenamorenola.com
Contact Phone Number:  (504) 655-2878


Campaign Website and Social Media Handles
www.helenamorenola.com
@HelenamorenoHQ  |  @helenamorenola

Commitment: If elected, would you dedicate additional funding in the City budget for early care and education?

Yes.

If so, how would you prioritize it in the budget?

Both in the state legislature and city council, I’ve been a strong supporter of bringing early childhood education to New Orleans. In 2018, we allocated the first $1.5M in city funds for additional seats. As Council President, we doubled that to $3M. I was the lead author to put the pre-k millage on the ballot, providing millions more. I will continue this work as mayor. As for additional funding for pre-k, is there anything more important? We have demonstrated to the public that local government can make progress on this issue with increased resources. There are competing priorities, especially when it comes to drainage, but our kids desperately need pre-k, and so do our parents, who are under pressure to be both caregiver and financial provider.

Commitment:  If elected, will you use your power and platform to advocate at the state and federal levels for sustained early childhood funding? If yes, please describe the specific actions you will take to do this.

Yes.

Every leader at the local, state, and federal levels should be working together to provide high-quality early childhood education to our young people. I will always shout from the rooftops about the enormous benefits of Head Start and pre-k, along with Medicaid, SNAP, public housing, and kids’ programming on PBS. As mayor, I will lead a broad intergovernmental relations effort with constant coordination between city leadership, the legislative delegation, and advocates. I don’t think anyone is listening, for now, but that can change. More broadly, this is why the mayoral election is so important. New Orleans needs to stand on its own two feet. No one is coming to rescue us, so we must be strong in the face of unprecedented economic, environmental, and political headwinds.

Commitment: If elected, will you commit to ensuring our early care and education providers can keep their doors open, grow their business, pay a living wage to their teachers, and help ensure families and educators can continue to afford to live in the city? If yes, please describe the specific actions you will take to do this.

Yes.

Child care providers will have a strong supporter in the mayor’s office when I am elected. Our city hall will serve as a hub, connecting needs and resources, with a focus on streamlining red tape for critical service providers, such as those offering child care. It is not enough to have more early childhood seats; we need quality. Even at current levels of local and state funding, pre-K early education programs exist in an environment where low wages are the norm and facilities are often in disrepair. The current climate at the state and federal levels may preclude additional funds. Yet, at the local level, as I mentioned earlier, is there anything more important than pre-k? We have demonstrated to the public that local government can make progress on this issue with increased resources.

Commitment: If elected, would you commit to ensuring essential local workers – including those in city government – can access childcare through local providers, and that private sector employers do their part in ensuring their employees can access the childcare they need to work, be productive, and grow our economy? If yes, please elaborate on how you would fulfill this commitment.

Yes.

I will always advocate amongst employers and at the state level for a real-living wage that can provide for a family. In workplaces across New Orleans and at city hall, I see parents working double time, struggling to keep up due to a lack of child care. Part of the answer is more public school seats for children aged 6 months to 4 years old. For older kids, I want NORD to do more. A lot more. I have been a leader in expanding NORD’s budget to record highs. Now the goal is to maximize services during non-school hours. Summer enrichment is especially crucial to prevent any backslide. In short, I want to usher in a NORD Renaissance, especially after school. This would go a long way, especially for working parents who need a few more critical hours of support before they can leave work.

Commitment: If elected, will you commit to maintaining this office and protecting these investments?

Yes.

How will you ensure these efforts are sustained beyond your term and are prioritized in future budgets?

Yes. I helped lead the effort for early childhood education with Agenda for Children, and I will commit to maintaining and protecting these early childhood investments. They were hard won, and we cannot lose them. If anything, we need an expansion, which will be the key subject of future budgets, which must balance ALL the city’s needs. The bottom line: we must support families, or else they will simply leave, and New Orleans will not have a future.