Sign me up for updates. Sign up now

You are here

Hospitality Cares Pandemic Response Fund



Southeast Louisiana has always risen to the challenge as a community during times of crisis: growing victory gardens during WWII, raising flags after 9/11, sending supplies after Hurricanes Katrina, stacking sandbags during floods. 

We are again facing such a crisis. While we worry about our own futures, we must not forget the people in our community who are already struggling with the financial effects of COVID-19.

United Way of Southeast Louisiana and Entergy Corporation are committing $250,000 and $200,000, respectively, to stand up the Hospitality Cares Pandemic Fund and are actively recruiting donations, along with Louisiana Hospitality Foundation, from business and industry, foundations, and the public. Fidelity Bank responded to the call, pledging the first gift of $25,000, and will join the effort in challenging its fellow banks to contribute. The fund will provide crisis grants to hospitality workers who are unable to afford basic financial needs during the COVID-19 outbreak.

We need your support today – our community’s beloved hospitality is at stake.


When ALICE® suffers, we all suffer.

There are over 72,000 individuals employed in hospitality and tourism industry, which accounts for about 12 percent of all workers in the region. And while this industry supports an array of income levels, most of the jobs are in low-wage occupations.

Cash-strapped households, commonly referred to as ALICE® (Asset Limited, Income Constrained, Employed), are often forced to make impossible choices, like deciding between filling a prescription or buying groceries. These short-term decisions – multiplied during a crisis of this scale – have long-term consequences not only for hospitality workers but for all of us. 

It’s clear that a large portion of our population is teetering on the edge of financial ruin and unable to withstand much time out of work.




Award Size up to $500
Eligibility for Multiple Awards No. This is a one time award
Approval Criteria

Earn at or below the minimum ALICE household survival budget of $30,000 for an individual and $61,000 for household with children

Reside in United Way of Southeast Louisiana’s seven-parish service area, including Jefferson, Orleans, St. Bernard, St. Tammany, Plaquemines, Tangipahoa, or Washington parishes

Work in a Louisiana-based restaurant, bar or hotel between Feb. 1, 2020 and date of application

Are experiencing a financial emergency as a result of the COVID-19 outbreak

Document Requirements

Choice of: First Page of your 2018 or 2019 Federal Tax Form, SNAP card, or Medicaid card for Proof of Household Income  

Choice of: Government Issued ID, Driver’s License, Passport, 2020 Electric Bill or 2020 Water Utility Bill for Proof of Residency

Recent Paycheck Stub for Proof of Industry Employment

Direct Deposit form (optional, signature required)

Note: We recommend that you acquire the following documents before starting to complete the online application. Files must be uploaded in jpg, png or pdf format - photos in these file format will be accepted, each document submitted must be legible and portions of the document must not be cutoff

Grant Disbursement By check or direct deposit
Funding Source for Relief Fund

United Way of Southeast Louisiana committed $250,000 to support the fund.  Entergy Corporation followed with a $200,000 committment along with Fidelity Bank with a $25,000 committment and Baptist Community Ministries with a $200.000 committment.


Please direct all question to





United Way of Southeast Louisiana Hospitality Cares Pandemic Response Fund received over 2,000 applications within hours of opening the process on 3/21. Applications are temporarily closed while we review the current submissions for approval and seek additional funding. 

Sign up to receive Hospitality Cares Pandemic Response Fund notifications, including information on the reopening of the application processes – pending available funds.

Please remember funds are limited and it is not guaranteed that each qualified applicant will be approved. United Way and our partners are actively engaging business and industry leaders to support the fund to allow for more grants, and we continue to encourage public donations as well. We’re saddened we may not be able to help everyone in need, and that’s why we’re working tirelessly to raise every dollar possible.

>>Although applications are closed, please call 211 for information on how to access other resources for support.

 Please direct all question to




In a time of uncertainty, a gift to the Hospitality Cares Pandemic Response Fund will ensure our community rise to the challenge once again. Please consider a contribution today and represent our community’s remarkable spirit of hospitality. 

100% of all funds will be given to the Hospitality Cares Pandemic Response Fund.







United Way of Southeast Louisiana supports the stability and well-being of our region, which makes us especially concerned about Coronavirus Disease 2019’s (COVID19) progression here at home. Click here to view our regularly-updated list of community resources and trustworthy information links related to COVID-19. 








- Stephen & Sandy Rosenthal - Mary Zervigon - Cathy & Mark McRae - Peyton & Ashley Manning -